Return and Refunds
Return & Refunds Policy
If you are dissatisfied with your purchase for any reason, Robotics AS will accept the return of undamaged merchandise for a full refund, less any original shipping charges. Customers must ensure that the merchandise is packed for return in such a manner as not to incur damage during the shipping process.
If the item you have received is damaged in transit or defective, please photograph any damage to the packing materials before discarding them, and contact us at contact@robotics-learn.com. We will gladly offer you an exchange or refund. We do require that you return the defective item to us.
Returns transactions must be initiated within 14 days of receiving your order.
We do not accept returns of any autographed books personalized to individuals, unless the book is defective.
We require a receipt or sufficient transaction identification information (name, shipping address, date of purchase) to match you up in our online sales records in order to issue a refund or exchange.